Platform Slowness - Slow Load Times & Loading Product Data Issues

Incident Report for Zentail.com

Resolved

This incident has been resolved.

Posted May 26, 2026 - 16:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 26, 2026 - 15:33 UTC

Investigating

We are currently investigating reports of slow load times and pages getting stuck on "Loading Product Data" across the Zentail Web Application. Multiple users are experiencing degraded performance. Our team is actively looking into the root cause and will provide updates as soon as they are available.

Posted May 26, 2026 - 13:47 UTC

This incident affected: Zentail Web Application.