All Systems Operational

Zentail Web Application Operational
BigCommerce API Operational
BigCommerce Authentication Operational
BigCommerce Storefront Operational
Intercom Intercom APIs Operational
Intercom Intercom Web Application Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Intercom Medium message delivery Operational
Intercom Small message delivery Operational
Intercom Large message delivery Operational
EasyPost API Operational
Shopify API & Mobile Operational
Shopify Third party services Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Resolved - This incident has been resolved.
Oct 15, 14:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 13:54 UTC
Identified - We are seeing high error rates on the Zentail App, the team has identified a cause and is working on remediating the issue.
Oct 15, 13:40 UTC

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.