Zentail.com Status

Zentail.com System Status

All Systems Operational

Zentail Web Application Operational

BigCommerce API Operational

BigCommerce Authentication Operational

BigCommerce Storefront Operational

Intercom Intercom APIs Operational

Intercom Intercom Web Application Operational

Intercom Web Messenger Operational

Intercom Mobile Messenger Operational

Intercom Medium message delivery Operational

Intercom Small message delivery Operational

Intercom Large message delivery Operational

EasyPost API Operational

Shopify API & Mobile Operational

Shopify Third party services Operational

Google Cloud Platform Google Cloud Pub/Sub Operational

Google Cloud Platform Google Cloud SQL Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Google Cloud Storage Operational

Google Cloud Platform Google Kubernetes Engine Operational

Google Cloud Platform Google Cloud Networking Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 6, 2026

No incidents reported today.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

Platform Slowness - Slow Load Times & Loading Product Data Issues

Resolved - This incident has been resolved.
May 26, 16:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 15:33 UTC

Investigating - We are currently investigating reports of slow load times and pages getting stuck on "Loading Product Data" across the Zentail Web Application. Multiple users are experiencing degraded performance. Our team is actively looking into the root cause and will provide updates as soon as they are available.
May 26, 13:47 UTC

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.